- Login
- Get in touch
+31 (0) 20 723 3490
Monday - Friday: 08:00 am - 06:00 pmMail us
info@servicedapartments.nlFrequently asked questions
Go to FAQ
On this page you can find information about COVID-19 (coronavirus). Do you have a question or should you become aware of any situation that needs our assistance or knowledge, please contact us immediately at +31 (0)20 723 3490 or at info@servicedapartments.nl.
COVID-19 (Coronovirus)
The virus has officially been labelled a pandemic by the World Health Organization (WHO). To contain the coronavirus in the Netherlands the Dutch Government has taken additional measures. What does this mean:
- Always stay 1.5 metres away from other people.
- If you have symptoms, get tested as soon as possible and stay at home.
- If someone in your household develops a fever, all members of the household should stay home.
- Work from home if possible.
- Avoid busy places and travel outside peak hours if possible.
- Wear a non-medical face mask in indoor public spaces.
- If you have travelled to a region that has an orange travel advisory due to coronavirus, or if you have been in contact with someone who has tested positive, you should self-quarantine.
New rules starting October 14, 2020
The new measures are to be applied nationwide.
General:
- Work from home, unless this is really not possible.
- All establishments that serve food and drinks must close. Take-away will still be possible. Exceptions are: hotels for hotel guests, funeral locations and airports (after security).
- Retail stores must close no later than 08.00 pm. There will be no late-night shopping. Grocery stores may stay open later.
- No alcohol or soft drugs will be sold or delivered and you may not drink alcohol, use soft drugs or have them on your person in public spaces between 08.00 pm and 07.00 am.
- At locations where there is a continuous flow of people (such as monuments, libraries and museums) visitors must reserve a time slot. This does not apply to retail stores and food markets.
- Events are banned, with the exception of food markets; trade fairs and conferences; cinemas and theatres; matches or competitions; demonstrations, gatherings and meetings as referred to in the Public Assemblies Act.
- People with a contact profession must register the contact details of their guests for contact tracing by the municipal health service (GGD) in the event someone is infected.
Groups:
- At home you may have no more than three visitors per day, excluding children under 13.
- At indoor seated venues a maximum of 30 people applies.
- Indoors and outdoors a group must have no more than 4 people from different households.
Face masks:
- Wear a face mask in indoor public spaces and on public transport if you are aged 13 or over.
- Passengers will be required to wear a non-medical face mask on trams, buses, water buses, metros and trains. Passengers who do not wear a face mask after 1 June can be fined €95.
- For other shared forms of transport, such as taxis, passenger vans and coaches, passengers must reserve and must undergo a pre-travel health check. Non-medical face masks must also be worn.
Sports:
- Taking part in individual sports or in team sports with no more than 4 people in total is allowed for anyone aged 18 if they keep a distance of 1.5 metres. Matches and competitions are not permitted.
- Taking part in team sports, including matches and competitions with teams within their own club, is allowed for children under 18.
- In addition to sports canteens and clubhouses, showers and changing rooms will also remain closed.
Which measures are taken?
The safety and security of our guests remains our number one priority. If you have a question about the coronavirus, the measures taken or the consequences for your stay, we are happy to get you in contact with the partner responsible for your apartment.
We believe it is in challenging times like these that the comfort of hospitality is needed most of all and if there is anything that we can do to give you extra peace of mind, please let us know.
Are you missing certain information? Let us know by filling in the contact form at the bottom of this page.
COVID-19 FAQ
If you have symptoms, get tested as soon as possible and stay at home.
If you don’t have any symptoms, you can go and do some grocery shopping or walk your dog. If you keep an arm’s length away from others, the chance that others will infect you with COVID-19 or that you will infect others is small. If you have symptoms, get tested as soon as possible and stay at home.
Only use public transport if there is no alternative. Avoid rush hours and keep as far apart as possible.
From June 1 wearing a non-medical face mask will be compulsory when travelling on public transport.
For current travel advice, please visit the website of the Dutch Ministry of Foreign Affairs:.
For more information about travelling by plane visit the website of Schiphol Airport.
If you have a question about your stay it is best to contact us at +31 (0)20 723 3490 or at info@servicedapartments.nl.
IMPORTANT INFORMATION PROVIDERS
LATEST NEWS ABOUT COVID-19
Travelling In Times Of Corona
The first peak seems to be over and international travel is starting to get going again. However, not all countries opened up their borders yet.
Good Hygiene Is In Your Hands
Wash your hands thoroughly with soap and water for at least 20 seconds to prevent passing on germs. Dry your hands.
Together we can help stop the spread and stay healthy.
Prime Minister Mark Rutte Speech
On the 16th of April Prime Minister of the Netherlands Mark Rutte addressed the country on live television.
Corona Creativity
The coronavirus has a great impact on our lifes. Eating and drinking establishments and sports and fitness centres are closed and even visiting others has been restricted. A lot of us are also not able to go to the office. In this blog you will find helpful tips and fun activities to do, while not being able to go out.